Someone needs to let us know...

[Questy]

All my phone calls, e-mails, and web forms have been ignored for the past three weeks. Every method to contact someone at insiderhosting.com has been attempted, without success.

But someone is watching the store, or something has been going on behind the scenes, as all my forum posts of the last three weeks have been deleted.

I have been a very satisfied customer of insiderhosting.com for many years. The inability to get any response over the last three weeks has been very frustrating. Someone needs to let us know what the heck is going on here.

[Steven]

Hi Tom,
What is the ticket ID, and I'll check asap. I don't think I deleted anything either but there is a lot of spam that makes it on the forum, so maybe I miss clicked
I want to make sure you are taken care of asap.

-Steven

[Kurieuo]

Hi Steve,

I also have a ticket that has been open for several weeks regarding a billing matter (Ticket ID: 25779). Could you please resolve it asap for me.

Thanks.

[Kurieuo]

Still waiting...