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puritymusic
12-06-2007, 08:29 AM
ive been contacting insider hosting and host radius, in which i purchased my hosting plans for over a week wishing to cancel! no response once so ever. the account in which signed up with is closed so im getting major charges form the bank saying you guys are still charging me when i want this account closed. my name is neil ballard and the hosting is for the site puritymusic.com. please e-mail me at puritymusic@hotmail.com to further complete this issue. my hosting account must be CLOSED ASAP!

if i do not get a response or reaction to this claim the issue within the next 48 hours it will be brought to my legal advisors for fraudulant purposes in which you allow no way or no contact to end a service.

Steven
12-11-2007, 10:46 PM
Hello,
All you need to do is open a helpdesk ticket. It's pretty simple.

https://secure.insiderhosting.com/helpdesk/

ON our contact page it clearly states..


We use a customized customer help desk to deal with all of our support and billing questions. You can reach our support desk by clicking on the link below
https://secure.insiderhosting.com/helpdesk/


-Steven