email maintenance

[scruffy]

I updated my MAIN ACCOUNT email, a couple of days ago, and I am looking to change its email address.

For the life of me I can't find a way to change the email addess of the MAIN ACCOUNT.

Eric

[Steven]

Eric,
Where are you updating it, and what are you trying to do?

-Steven

[scruffy]

Steve,

In the cpanel I go to email/email account...this gets me to:

Mail Account Maintenance

Now there is a listing of all of the email accounts I have set up including the MAIN ACCOUNT.

I'm stuck at this point.

Eric

[Steven]

Hi Eric,
You can't change the main account (the account in blue) as that is the login username for your account.

-Steven

[scruffy]

Steve,

Fair enough, but when I go to the cpanel/email/read email and create an email, the return email address is an email address that does not exist

domain@larson.ws

This is the original address that I used when setting up the MAIN account.

This email doesn't exist, and I want a differt email address to be the return address when using the main account...the current one doesn't exist.

-Eric

[Steven]

Hi Eric,
You are confusing me. Please tell us what you are looking to accomplish. You should click on the add email account options and add accounts. Then setup those accounts that you added/created in your email client. So you should also be sending mail from those accounts you created. The main account should have no effect on this.

-Steven

[scruffy]

Sorry about the confusion...

I have all of my email accounts set up fine.

When I go to

cpanel/email/read email

<create an email>

the return address is an email account that does not exist.

I wan't to change the default return email address to an email address that does exist.

Does that make sense?

-Eric

[Steven]

Eric,
so you login to your control panel. Then you click on Read Webmail, correct? Or do you click on Email Accounts, then select one of those email accounts listed that you created? Now we are getting somewhere.

-Steven

[scruffy]

Steve,

I click Read Webmail

-Eric

[Steven]

Perfect,
Don't do that when trying to send any mail as that is not a "real" email account. It is your default account, so if someone sends an email to dsjsdhsgsgdg@larson.ws it will land there. You should click on Email Accounts, then select one of those email accounts listed. From there you will have to login to webmail with your full email address ie eric@larson.ws etc...

The best thing to do is just go to http://www.larson.ws/webmail/ because it will log you in directly to your webmail, instead of you logging into your control panel and clicking email accounts, selecting the account you want to read email from, login, etc...

-Steven

[scruffy]

Thanks for your help/patience

That sure was a long way to don't send mail that way.

thanks again

-Eric:D

[Steven]

Glad we resolved the issue for you :)


-Steven