annoying problem with returned emails

[lucas]

when emails are returned due to problems with misspelling, etc., they are returned to me instead of the address that originally sent them out.

so i'm lucas@woodthatrocks, but if someone@woodthatrocks misspells someones name in the to box it gets returned back to me.

is there a way to route the mail to the right place?

[Steven]

Hi Lucas,
Do you have your email account listed in the default address field?
If so, then that is why you are having that issue.

-Steven

[lucas]

yeah, i think it was set that way as default since i use the email login that is the same as my account name.

so what do i change to make it so that the email is forwared to the original person under my domain that sent it? i don't want to discard any error messages i get back, and it seems to me the :fail: setting will just bounce it back to the server that sent me the error message instead of forwarding the email to the person who made the error.

[lucas]

?

[Steven]

put ":fail:" as the setting for default e-mails, any e-mail sent to unexistent mailbox or an incorrectly spelled box under @hisdomain.com will be bounced back to the sender.

Also in your case make sure that you create an account with the username of lucas.

-Steven

[lucas]

i think you misunderstand. i'm talking about emails within my domain going out, not emails from the internet coming into my domain.

anyways i found the underlying problem. the email i'm using to test the problem is sent out to a non-existant account on yahoo using my address checkpoint@extremesanity.com (doesn't matter what address in my domain it is).

yahoo bounces my email back like it should, where i am able to examine the headers that were originally sent out.

if i use outlook and pop3 to send the email out, the return path is like this Return-path: <checkpoint@extremesanity.com> which is how it should be.

if i send out an email using the webbased Neomail client, the return path is Return-path: <myaccountname@porsche.somedomain.com> [editted by Steven] which is why i'm getting mail bounced back to my main account name email box. however the reply to field is correct as Reply-To: checkpoint@extremesanity.com which is able to hide the problem, since anyone that replies sends the mail to the right place.

so there you go, the problem is the neomail client (and my guess is whatever program your using on the server to send mail) is substituting the account and server name instead of the mailbox name and domain name.

can this be changed or is that an issue with trying to keep your resellers separate from you?

[Steven]

Lucas,
Actually that is one bug in the neomail software. You can use horde as an alternative and that would alleviate the problem.

-Steven

[lucas]

cool. thats all i wanted to know. ;)