Victoria
07-21-2002, 09:51 AM
Here are some of the most commonly asked FAQs that the sales representatives receive from perspective clients.
Q. How Do I Switch To Insiderhosting.com ?
A. First you need to purchase a package, then you need to go to the place where you registered your domain and login to their control panel. After you are logged in, you will see a button or a link that says modify DNS or change nameserver information, and use the nameserver information we supplied you with in your welcome e-mail from Insiderhosting.com.
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Q. Can we add services as we grow and need them?
You may grow at whatever pace you like. All options can be added or removed at any time.
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Q. Do you offer a money-back guarantee?
Yes! We offer a full 30 day money-back guarantee should you not be completely satisfied with your account.
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Q. Can InsiderHosting.com register domain names for me?
Yes. Insiderhosting.com is an affilated reseller of TUCOWS, Inc. through their OpenSRS program. You will find TUCOWS among the ICANN accredited registrars. We charge $15/domain per year.
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Q. How do I transfer my current site to Insiderhosting.com?]
Every situation is different, but generally, there are 4 basic steps in moving your site from your current hosting company to Insiderhosting.com .
1) Selecting and ordering your hosting package.
2) Moving the contents of your current site to your new site. Setup email accounts, forwarders, autoresponders, ...
3) Test, Test, Test, and then Test somemore.
4) Changing the name server for your domain at the registrar where your domain is registered. In 24 to 48 hours, your changes should start to take effect. It may take serveral days for all DNS servers to be updated.
-------------------------------------------------------------------------------
Q. How Do I Switch To Insiderhosting.com ?
A. First you need to purchase a package, then you need to go to the place where you registered your domain and login to their control panel. After you are logged in, you will see a button or a link that says modify DNS or change nameserver information, and use the nameserver information we supplied you with in your welcome e-mail from Insiderhosting.com.
-------------------------------------------------------------------------------
Q. Can we add services as we grow and need them?
You may grow at whatever pace you like. All options can be added or removed at any time.
-------------------------------------------------------------------------------
Q. Do you offer a money-back guarantee?
Yes! We offer a full 30 day money-back guarantee should you not be completely satisfied with your account.
-------------------------------------------------------------------------------
Q. Can InsiderHosting.com register domain names for me?
Yes. Insiderhosting.com is an affilated reseller of TUCOWS, Inc. through their OpenSRS program. You will find TUCOWS among the ICANN accredited registrars. We charge $15/domain per year.
-------------------------------------------------------------------------------
Q. How do I transfer my current site to Insiderhosting.com?]
Every situation is different, but generally, there are 4 basic steps in moving your site from your current hosting company to Insiderhosting.com .
1) Selecting and ordering your hosting package.
2) Moving the contents of your current site to your new site. Setup email accounts, forwarders, autoresponders, ...
3) Test, Test, Test, and then Test somemore.
4) Changing the name server for your domain at the registrar where your domain is registered. In 24 to 48 hours, your changes should start to take effect. It may take serveral days for all DNS servers to be updated.
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