PDA

View Full Version : Support


MiMoSi
09-26-2002, 11:33 AM
Well as if I weren't already tinkled pink by the web hosting package options and the nice prices, I'm hear to say that the support insiderhosting provides is top notch!!!

Since I've switched to insiderhosting on Sept 17th (about a week ago), I've made 4 helpdesk requests, 2 instant message requests, and 1 phone call. Each request was responded and resolved within 10 mins!!! How's that for speedy. Seriously, I don't think you can find anyone faster.

What's even more impressive is that these guys are on the ball and looking for ways to improve their services by testing other control panels, etc. What more could you possibly ask for?


I'll let you know if I think of anything else...jk ;)

I will be sure to refer all of my clients and friends to insiderhosting.com

Tal
09-26-2002, 06:27 PM
thanks for the kind words it is appreciated. We love customer referrals.

MiMoSi
09-26-2002, 06:33 PM
I believe you were one of the staff members that handled one or more of my help desk requests! Thanks!

Tal
09-26-2002, 06:34 PM
that I was ;)

Glad you are so "tickled pink" with us.

MiMoSi
09-26-2002, 06:43 PM
Oh by the way, I was referred to insiderhosting by painted-turtle.com who had switched over to you guys about a week or two before I did! ;)

Not sure who refered her but word of mouth seems to be working for you.

Oh... I just realized that I originally wrote "tinkled pink" instead of "tickled pink". See, you guys are sharp. I hope I never tinkle pink - yikes! :p

prim
09-26-2002, 09:57 PM
the bad :

well ...
let me see.....



I dont have anything bad to say about IH:D

the good :

it's too long to list everything, but i guess you care about custumer service /especialy if you are in US .../, nice admin panel with alot of options, fast responces on their tickets and much more...

I've been with IH for couple of months now and I love it

:D