Requesting Insider Contact Please for Issue

[Endora]

Hi Insider-


Posting this here since I did not see any other forums relevant.

I am continually having this spam thing...but today- I recieved notice from your mail daemon that mail I sent (which I did NOT send) cannot "send" to another email address because it has some virulent attachment.

It happens that the "other" email address was also my own email at domain.com.

I understand the "spoof" header thing...but the fact that your mail server contacts me about mail I am purportedly sending but am not sending leads me to want to forward the entire message to you so someone can look at it and see what's up. If the mail isn't going through your server as I have been told. Then how can your server apprise me of not being able to send it?



Who do I forward this to?

Thanks- Endora

[pete3005]

You should open a help desk ticket and include all information.

https://secure.insiderhosting.com/cgi-bin/helpdesk/pdesk.cgi

Pete

[Steven]

When the headers are spoofed and the email address is not a valid one, it will return to the sender as failed delivery... We have authentication setup for this very reason, so when you send mail, you must first login to our systems either via Outlook express, Entourage, Netscape, etc... or via our webmail applications. If there was being spam sent from our server, we would be notified of it.

-Steven