Just Ordered my Package but...

[ed_lynn]

Steven,

I just ordered my multiple domain package and am awaiting the fraud check. I think I may have made a mistake though, instead of using the Domain Reg/Transfer option i just purchased a Personal MD package. Can i still have you guys re-register my domains (since they expire soon) and transfer them over to IH?

thanks

ed

[Steven]

Ed,
Your account will be setup shortly, and yes you can have us re-register your domain names. Simply create a helpdesk account which can be done by visiting https://secure.insiderhosting.com/cgi-bin/helpdesk/pdesk.cgi . There you can tell us what domains that you want us to re-register and we will do that for you. Our fee per domain registration is $15.

-Steven

[ed_lynn]

Steven,

Many thanks. Looking forward to getting started. Also, is there a way we can pay for more than one month in advance?

ed

[Steven]

Ed-
Not a problem, we look forward to your being another satisfied client :) At this time, we only accept payments on a month to month basis, as this is better for both us as a company and you as a consumer. It makes us have to work harder to earn your money every month, thus ensuring that the level of support that we provide is top notch.

Also would you mind jumping on AIM, have a quick question for you.

-Steven

[ed_lynn]

Steven,

I know you said you sent the welcome email, but I haven't recvd it yet...help.

thanks

ed

[Steven]

It is sent there are two of them. Please check again and let us know. Also if you would like to provide us with an alternative e-mail address to send it to, we can do that as well.

-Steven