:: A Multihost account Question ::

[epsilon]

Hi,

Cant seem to post on the restricted 'multi-hosting' forum...so pardon me for posting this query here...

Q: to whom should i refer to (as in email address) to increase the storage and transfer limit of my multi-host account?

Hope someone can help me.
Thanks a million~!

[Chris]

A: Try submitting a trouble ticket at the Help Desk (https://secure.insiderhosting.com/cgi-bin/helpdesk/pdesk.cgi) regarding the need for more space and bandwidth for your account.

Also, someone (IE: One of the moderators) should "hook you up" with the right permissions to access that forum within a few minutes of them reading your post.

[epsilon]

Thanks a lot, Chris! :D ;)

[Tal]

Hi Epsilon, looks like Steven responded to your helpdesk ticket a couple of hours ago. :) I have also enabled you to access the multiple domain/reseller restricted forum.

[epsilon]

Reponse has been fast..keep it up~!

[epsilon]

I have set up a new email account via control panel say, aaa@mydomain.com.

The problem is: when a mail is sent to aaa@mydomain.com, the mail ended up in my main account mailbox instead.

Anyone care to help? Thanks~!

[Steven]

epsilon,
Ok, let's use my example. You have setup and email account for steven@domain.com . Now you are saying that when an email is sent to steven@domain.com the mail is going into your main account, instead of going to the steven@domain.com account correct?

-Steven

[epsilon]

yes, that is right!

[Steven]

Epsilon,
Then submit a helpdesk (https://secure.insiderhosting.com/cgi-bin/helpdesk/pdesk.cgi) ticket as support issues won't be carried out on the forums.

-Steven

[epsilon]

thanks, will do just that!:p